Privacy Policy
Privacy Policy
Last updated: 15 May 2026
This Privacy Policy explains how Radium Client (“we”, “us”) collects, uses, stores, and protects information in connection with the Software and related services.
1. Data we collect
Depending on how you use the Software, we may process:
- Minecraft username (IGN) and UUID
- Hardware identifiers (HWID) used for licence enforcement
- IP address and related connection metadata for security, fraud prevention, and logging
- Basic technical information (for example operating system or client version)
- Optional diagnostic or support logs when you choose to share them or when needed to investigate incidents
2. Purpose of processing
We use this information to:
- Authenticate licences and enforce our Terms
- Detect, prevent, and respond to abuse, fraud, and unauthorised access
- Operate, maintain, and improve functionality and stability
- Provide customer support and troubleshooting
- Comply with legal obligations
3. Sharing
We do not sell or trade your personal information.
We may share data only:
- With payment processors and infrastructure providers strictly as needed to complete transactions and host services
- When required by law, regulation, legal process, or to protect rights and safety
4. Storage and security
We implement reasonable technical and organisational measures to protect data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
5. Third-party services
The Software or website may interact with third parties (for example authentication services, Discord, or payment providers). Those services have their own terms and privacy policies.
6. Retention
We retain information only as long as needed for the purposes above, including licence enforcement, security, dispute resolution, and legal compliance, unless a longer period is required by law.
7. Your rights
Where applicable law grants you rights (for example the GDPR in the EEA/UK, or similar laws elsewhere), you may have the right to request access, rectification, erasure, restriction of processing, objection, or data portability. To exercise these rights, contact us via official support channels. We may need to verify your identity before responding.
8. Cookies and similar technologies
If you use our website, we may use cookies or similar technologies that are strictly necessary for login sessions, security, and basic functionality.
9. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards consistent with applicable law.
10. Children
The Software is not directed at children under the age where parental consent is required in your region. If you believe we have collected such information, contact us and we will take appropriate steps.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use after updates constitutes acceptance where permitted by law.